Case Studies

When a factory that used to produce on average more than 10 million garments a year was brought to a standstill, management had to find a way to keep our employees economically active.

While the COVID-19 pandemic wrought havoc on families, the impact of the lockdown on household income was just as severe. and hunger quickly became the biggest issue

Pepkor recognises that small financial donations, large national investments or even a simple warm blanket for winter all have the ability to have an exponential social impact. We act at group level.

Paxi’s purpose is to make it easy for anyone to send and receive parcels anywhere. For Paxi’s 24 000 entrepreneurs they provide a customised solution.

Consistent delivery of value to our customers has resulted in Pepkor’s retail brands winning public trust over many decades. This success is illustrated by the annual awards our brands receive directly from customers.

On the back of customer insights obtained from PEPmoney’s money transfer business, PEP’s PAXI story began in 2015. They identified an opportunity to help their customers.

Pepkor Logistics manages the collection and delivery of parcels packed to order for stores between 10 distribution centres, into three main hubs or directly to secondary hubs and stores. The process is simple.

Although this event happened a decade ago, the story still holds true as evidence of the group’s purpose. PEP has the biggest rural footprint of any clothing retailer in South Africa.

Pepkor’s customers are at the centre of our strategy, and we aim to understand their environment and behavioural trends to best serve their needs and create value.

PAXI connects families, small businesses and corporate enterprises with their customers through the most affordable, safe and convenient parcel service.